Reseller Hosting Account Full Features List
Reseller Features
Web space represents the amount of web storage available on each of our hosting plans. All plans use super fast SSD storage.
You can host unlimited number of websites on the plan you choose, as far as none of the resources limitations is reached.
You can register your clients as users in your Account and give them white-label access to the Site Tools of the sites you build for them. When your client logs in the Site Tools of their website, they won't see SiteGround logo or name anywhere so you can provide white-label hosting service.
On our Cloud plans you can customize the user access to the site’s Site Tools. Depending on the management rights you want to assign to them, you can allow them to see as many of the tools as you wish - FTP, MySQL, SSH, email, etc.
In our Cloud plans you can create custom hosting packages for each site you create, specifying the space, traffic, number of databases, and other resources available.
Other Essential Features
You can create a beautiful and responsive website or online store with no technical skills using our simple yet powerful drag and drop website builder.
Our custom built Setup Wizard can get you started with a new website in minutes. It provides countless options, including popular CMSs like WordPress, Joomla!, Drupal, etc.
We offer complimentary email service for business communication purposes, which allows you to have an unlimited number of email accounts at your domain, e.g. you@yourdomain.com with up to 10GB of the account space. You can also use forwarders and aliases to forward emails received to any of your email accounts to another mailbox. Our hosting plans also include a web-based mail client - RoundCube, so you can easily access your email accounts from any computer with an Internet connection.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
A subdomain allows you to create a separate website under your main domain name. For example, if your domain is siteground.com the sub domain would look like blog.siteground.com. Parked domains, on the other hand, allow you to have multiple domain names pointing to the same website. For example, registering siteground.net and siteground.us and assigning them to point to siteground.com.
All sites you setup come with powerful and intuitive Site Tools, which allows you to manage easily your site files, emails, databases, DNS zones, backups, caching and many more features.
We have 30 day money back guarantee on GrowBig and GoGeek and 15 day money back guarantee on our Cloud plans.
Our main data center partner - Google Cloud - matches 100% the energy consumed by their global operations with renewable energy and maintains a commitment to carbon neutrality.
WordPress Features
We have long-term expertise in providing services for WordPress websites. All our shared hosting plans include a free WordPress installation with a few clicks straight from your SiteGround Customer Area.
You can transfer unlimited WordPress sites to SiteGround with the free SiteGround Migrator WordPress plugin. The plugin can be used on all plans and is completely free.
Our in-house WordPress Auto-update feature automatically backups and upgrades your WordPress application each time there is a new WordPress version alongside all your plugins if you wish. That way you keep up to date with the latest security fixes and avoid old application vulnerabilities with no additional efforts and extra work on your part.
On a server level, we closely monitor the overall security status of the WordPress application and its popular plugins and apply strict security audit procedures. If major vulnerabilities appear we apply server level fixes often before the official development fixes are released.
We provide automated tools for hassle-free installation and migration, and help our customers with basic WordPress configuration and setup to ensure that their installation works correctly in our environment. We troubleshoot plugin issues related to our server environment, analyse errors and other relevant logs that could be helpful in identifying and fixing issues.
All accounts have pre-installed WP-CLI interface which helps you update WordPress, install themes, plugins etc. from the command line.
We have an in-house developed WordPress plugin that provides a maximum benefit from our NGINX-based dynamic cache option plus all other optimization options a WordPress website might need.
Our staging feature allows you to create a copy of your live website on a separate, staging environment with a single click. This allows you to test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is an open source distributed version control system. SG-Git allows you to create a Git repository of your WordPress installation, which you can later access, download and edit on multiple local branches using Git. You will be able to deploy updates with ease, as well as show differences between your local source code and your production or staging site.
Performance boosters
We offer you multiple data center locations for the best website speed for visitors from USA, Europe and the Asia-Pacific region. In each location we use only top-of-the-line hardware with extensively tested configuration.
Files and databases are stored on cutting-edge Solid State Drive technology. SSDs provide for a 1000x increase in input/output operations as compared to regular drives.
We have built a unique platform for our shared hosting plans, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
Our free Cloudflare CDN makes your website load faster in any part of the world by caching its content and distributing it over multiple data centers. When foreign visitors access your website, our CDN delivers the content much faster from the closest data center to them. Thanks to its wide network, Cloudflare also protects your site by identifying and blocking malicious traffic to it.
HTTP/2 is the newest version of the HTTP protocol and it allows browsers to load websites much faster. HTTP/2 is supported on our servers. This means that all people that use a HTTP/2 ready browser to visit your site will enjoy faster loading times.
We have developed our in-house caching service to increase the number of hits a site can handle and drastically boost loading speed. Our SuperCacher offers three levels of caching: Level 1: NGINX Direct Delivery for static content; Level 2: NGINX-powered Dynamic data cache. Both these levels are enabled for all sites out of the box. Level 3: Database queries results cache option based on Memcached technology.
Our unique ultrafast PHP implementation makes your pages load up to 30% faster, cutting the TTFB (time to first byte) and allowing the server to process more of your visits faster.
Security solutions
We have built a unique platform, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
We keep on-site replacement parts for every model of server hardware in operation to facilitate immediate reaction in the event of a hardware problem. In the rare cases requiring the information to be transferred to a new machine, we are among the very few hosting companies that keep whole spare servers at hand, installed, plugged and ready to go in a matter of minutes to dramatically minimize downtime in such cases.
Our talented DevOps team has built our unique hosting platform based on one of the hottest virtualization technologies - Linux Containers (LXC). Many of the Linux Kernel changes we have made while building the platform have been highly acclaimed by the official Linux Kernel developers and are now part of the Linux Kernel source code. The LXC is extremely resource-efficient and also allows us to easily scale up server resources in times of high load. Thus unexpected traffic spikes do not lead to downtime.
Thanks to our custom server setup, the accounts on all SiteGround shared servers are isolated from each other through a unique mechanism. Thus, even if there is one vulnerable hosting account, it will not affect the rest of the accounts on the same machine. This makes our shared hosting environment as secure as much more expensive dedicated solutions.
Our in-house created monitoring system checks the server status every 0.5 sec, which far more often than the usual monitoring systems used in our industry. It not only detects ongoing issues and fixes many of them automatically, but is also able to prevent potential problems. On top of this we also have 24/7 human monitoring.
Each year we add hundreds of new rules to our WAF (Web Application Firewall) to protect WordPress, Joomla, Drupal and other applications from possible attacks. We have a strong record of fixing massive vulnerabilities by providing a protective rule on the same day an issue is announced.
The highest security level of our server software is ensured not only by regular updates but also by multiple custom security patches written by our outstanding DevOps team.
We offer one of the most advanced solutions against SPAM - Spam Protection by SolarWinds Spam Experts on all our servers at no additional cost. Easily scalable and Site Tools integrated, Spam Protection provides filter for both incoming and outgoing email messages and allows easier management of spam filtering, quarantine zones, as well as email traffic stats insight.
We backup account data on our hosting servers on a daily basis for at least 7 days back. In case of emergency, you can easily restore your website, email or files with a few easy clicks. The restores are free and take just a few clicks in our easy restore tool.
Have a peace of mind with any changes you make to your website by creating an instant backup and be able to restore from it if something goes wrong. You can create up to 5 on-demand backups at a time.
Support
Our support department is available 24/7 to resolve your issues instantly and efficiently. Our fast reaction to all critical issues is what our customers love! We are proud that the procedures and the systems we have implemented allow us to address meaningfully the majority of the serious issues in less than 5 minutes!
Our Support team is available over the phone, live chat and tickets to resolve your issues quickly and efficiently.
Issues initiated on chat or ticket by users on GoGeek and Cloud are assigned with priority to our most experienced support agents available. This ensures an exceptional quality and speed of the technical support provided.
E-commerce
Building an online shop at SiteGround couldn't be easier. We offer free and easy installation of a shopping cart of your choice, such as WordPress & WooCommerce, Magento, PrestaShop and more.
We provide free and automated SSL installation of certificates for all domains hosted on our shared plans by the open certificate authority (CA) Let’s Encrypt. No complicated configurations, no validation emails required. They renew automatically and are supported by all major browsers.
Features for Agencies and Designers
You may transfer a website from your Account to a different SiteGround client and make recommendations about the hosting plan and additional services they need to activate. Especially useful for designers, developers, and agencies shipping sites to clients.
You can add collaborators to your site who get their own SiteGround Accounts and individual login to the Site Tools of your site and can build or maintain it for you. They can also contact support for your site from their Account.
Solutions for Developers
We closely monitor each newly released PHP version. When it reaches a stable point and it is both safer and better performing than our currently recommended PHP version, we automatically update your site to use the new one. Since December 2019 all new sites are activated by default to use our managed PHP service. The service can be easily switched on through Site Tools for older websites too.
Apart from our managed default PHP version we allow each customer to choose between multiple versions of PHP for each of their sites.
Our free SSH is developed in-house to allow secure account-restricted access. It gives you an encrypted secure connection to your account to manage easily large files and even databases. It is especially useful to administrators and web developers looking to enable direct secure access to their hosting account on the web server. With SSH enabled, you can also take advantage of SFTP for secure file access, transfer and management.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
With SiteGround you can create Unlimited FTP accounts with specific restrictions on what the different people connected to your website can upload and download. Adding and removing FTP accounts is easy, as well as changing their passwords.
In your account you can also use a variety of image galleries, PHP libraries, PHP encoders and other. A few of the most popular ones are: GD library, ImageMagick, CURL, Zlib, Zend Optimizer, ionCube, SourceGuardian, Mod_rewrite, .htaccess, Smarty Templates, php.ini.
Our staging feature is available for WordPress websites. It allows you to create a copy of your live site on a separate, staging environment with a single click. You can test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is preinstalled on our GoGeek and Cloud servers and you can use it to create repositories of your website, which you can later access, download and edit on multiple local branches using Git. We have also developed a unique SG-Git interface that allows you to create repos of the most popular applications (WordPress, Joomla, Magento, Drupal, PrestaShop) through a visual interface.
Reseller Features
Web space represents the amount of web storage available on each of our hosting plans. All plans use super fast SSD storage.
You can host unlimited number of websites on the plan you choose, as far as none of the resources limitations is reached.
You can register your clients as users in your Account and give them white-label access to the Site Tools of the sites you build for them. When your client logs in the Site Tools of their website, they won't see SiteGround logo or name anywhere so you can provide white-label hosting service.
On our Cloud plans you can customize the user access to the site’s Site Tools. Depending on the management rights you want to assign to them, you can allow them to see as many of the tools as you wish - FTP, MySQL, SSH, email, etc.
In our Cloud plans you can create custom hosting packages for each site you create, specifying the space, traffic, number of databases, and other resources available.
Other Essential Features
You can create a beautiful and responsive website or online store with no technical skills using our simple yet powerful drag and drop website builder.
Our custom built Setup Wizard can get you started with a new website in minutes. It provides countless options, including popular CMSs like WordPress, Joomla!, Drupal, etc.
We offer complimentary email service for business communication purposes, which allows you to have an unlimited number of email accounts at your domain, e.g. you@yourdomain.com with up to 10GB of the account space. You can also use forwarders and aliases to forward emails received to any of your email accounts to another mailbox. Our hosting plans also include a web-based mail client - RoundCube, so you can easily access your email accounts from any computer with an Internet connection.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
A subdomain allows you to create a separate website under your main domain name. For example, if your domain is siteground.com the sub domain would look like blog.siteground.com. Parked domains, on the other hand, allow you to have multiple domain names pointing to the same website. For example, registering siteground.net and siteground.us and assigning them to point to siteground.com.
All sites you setup come with powerful and intuitive Site Tools, which allows you to manage easily your site files, emails, databases, DNS zones, backups, caching and many more features.
We have 30 day money back guarantee on GrowBig and GoGeek and 15 day money back guarantee on our Cloud plans.
Our main data center partner - Google Cloud - matches 100% the energy consumed by their global operations with renewable energy and maintains a commitment to carbon neutrality.
WordPress Features
We have long-term expertise in providing services for WordPress websites. All our shared hosting plans include a free WordPress installation with a few clicks straight from your SiteGround Customer Area.
You can transfer unlimited WordPress sites to SiteGround with the free SiteGround Migrator WordPress plugin. The plugin can be used on all plans and is completely free.
Our in-house WordPress Auto-update feature automatically backups and upgrades your WordPress application each time there is a new WordPress version alongside all your plugins if you wish. That way you keep up to date with the latest security fixes and avoid old application vulnerabilities with no additional efforts and extra work on your part.
On a server level, we closely monitor the overall security status of the WordPress application and its popular plugins and apply strict security audit procedures. If major vulnerabilities appear we apply server level fixes often before the official development fixes are released.
We provide automated tools for hassle-free installation and migration, and help our customers with basic WordPress configuration and setup to ensure that their installation works correctly in our environment. We troubleshoot plugin issues related to our server environment, analyse errors and other relevant logs that could be helpful in identifying and fixing issues.
All accounts have pre-installed WP-CLI interface which helps you update WordPress, install themes, plugins etc. from the command line.
We have an in-house developed WordPress plugin that provides a maximum benefit from our NGINX-based dynamic cache option plus all other optimization options a WordPress website might need.
Our staging feature allows you to create a copy of your live website on a separate, staging environment with a single click. This allows you to test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is an open source distributed version control system. SG-Git allows you to create a Git repository of your WordPress installation, which you can later access, download and edit on multiple local branches using Git. You will be able to deploy updates with ease, as well as show differences between your local source code and your production or staging site.
Performance boosters
We offer you multiple data center locations for the best website speed for visitors from USA, Europe and the Asia-Pacific region. In each location we use only top-of-the-line hardware with extensively tested configuration.
Files and databases are stored on cutting-edge Solid State Drive technology. SSDs provide for a 1000x increase in input/output operations as compared to regular drives.
We have built a unique platform for our shared hosting plans, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
Our free Cloudflare CDN makes your website load faster in any part of the world by caching its content and distributing it over multiple data centers. When foreign visitors access your website, our CDN delivers the content much faster from the closest data center to them. Thanks to its wide network, Cloudflare also protects your site by identifying and blocking malicious traffic to it.
HTTP/2 is the newest version of the HTTP protocol and it allows browsers to load websites much faster. HTTP/2 is supported on our servers. This means that all people that use a HTTP/2 ready browser to visit your site will enjoy faster loading times.
We have developed our in-house caching service to increase the number of hits a site can handle and drastically boost loading speed. Our SuperCacher offers three levels of caching: Level 1: NGINX Direct Delivery for static content; Level 2: NGINX-powered Dynamic data cache. Both these levels are enabled for all sites out of the box. Level 3: Database queries results cache option based on Memcached technology.
Our unique ultrafast PHP implementation makes your pages load up to 30% faster, cutting the TTFB (time to first byte) and allowing the server to process more of your visits faster.
Security solutions
We have built a unique platform, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
We keep on-site replacement parts for every model of server hardware in operation to facilitate immediate reaction in the event of a hardware problem. In the rare cases requiring the information to be transferred to a new machine, we are among the very few hosting companies that keep whole spare servers at hand, installed, plugged and ready to go in a matter of minutes to dramatically minimize downtime in such cases.
Our talented DevOps team has built our unique hosting platform based on one of the hottest virtualization technologies - Linux Containers (LXC). Many of the Linux Kernel changes we have made while building the platform have been highly acclaimed by the official Linux Kernel developers and are now part of the Linux Kernel source code. The LXC is extremely resource-efficient and also allows us to easily scale up server resources in times of high load. Thus unexpected traffic spikes do not lead to downtime.
Thanks to our custom server setup, the accounts on all SiteGround shared servers are isolated from each other through a unique mechanism. Thus, even if there is one vulnerable hosting account, it will not affect the rest of the accounts on the same machine. This makes our shared hosting environment as secure as much more expensive dedicated solutions.
Our in-house created monitoring system checks the server status every 0.5 sec, which far more often than the usual monitoring systems used in our industry. It not only detects ongoing issues and fixes many of them automatically, but is also able to prevent potential problems. On top of this we also have 24/7 human monitoring.
Each year we add hundreds of new rules to our WAF (Web Application Firewall) to protect WordPress, Joomla, Drupal and other applications from possible attacks. We have a strong record of fixing massive vulnerabilities by providing a protective rule on the same day an issue is announced.
The highest security level of our server software is ensured not only by regular updates but also by multiple custom security patches written by our outstanding DevOps team.
We offer one of the most advanced solutions against SPAM - Spam Protection by SolarWinds Spam Experts on all our servers at no additional cost. Easily scalable and Site Tools integrated, Spam Protection provides filter for both incoming and outgoing email messages and allows easier management of spam filtering, quarantine zones, as well as email traffic stats insight.
We backup account data on our hosting servers on a daily basis for at least 7 days back. In case of emergency, you can easily restore your website, email or files with a few easy clicks. The restores are free and take just a few clicks in our easy restore tool.
Have a peace of mind with any changes you make to your website by creating an instant backup and be able to restore from it if something goes wrong. You can create up to 5 on-demand backups at a time.
Support
Our support department is available 24/7 to resolve your issues instantly and efficiently. Our fast reaction to all critical issues is what our customers love! We are proud that the procedures and the systems we have implemented allow us to address meaningfully the majority of the serious issues in less than 5 minutes!
Our Support team is available over the phone, live chat and tickets to resolve your issues quickly and efficiently.
Issues initiated on chat or ticket by users on GoGeek and Cloud are assigned with priority to our most experienced support agents available. This ensures an exceptional quality and speed of the technical support provided.
E-commerce
Building an online shop at SiteGround couldn't be easier. We offer free and easy installation of a shopping cart of your choice, such as WordPress & WooCommerce, Magento, PrestaShop and more.
We provide free and automated SSL installation of certificates for all domains hosted on our shared plans by the open certificate authority (CA) Let’s Encrypt. No complicated configurations, no validation emails required. They renew automatically and are supported by all major browsers.
Features for Agencies and Designers
You may transfer a website from your Account to a different SiteGround client and make recommendations about the hosting plan and additional services they need to activate. Especially useful for designers, developers, and agencies shipping sites to clients.
You can add collaborators to your site who get their own SiteGround Accounts and individual login to the Site Tools of your site and can build or maintain it for you. They can also contact support for your site from their Account.
Solutions for Developers
We closely monitor each newly released PHP version. When it reaches a stable point and it is both safer and better performing than our currently recommended PHP version, we automatically update your site to use the new one. Since December 2019 all new sites are activated by default to use our managed PHP service. The service can be easily switched on through Site Tools for older websites too.
Apart from our managed default PHP version we allow each customer to choose between multiple versions of PHP for each of their sites.
Our free SSH is developed in-house to allow secure account-restricted access. It gives you an encrypted secure connection to your account to manage easily large files and even databases. It is especially useful to administrators and web developers looking to enable direct secure access to their hosting account on the web server. With SSH enabled, you can also take advantage of SFTP for secure file access, transfer and management.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
With SiteGround you can create Unlimited FTP accounts with specific restrictions on what the different people connected to your website can upload and download. Adding and removing FTP accounts is easy, as well as changing their passwords.
In your account you can also use a variety of image galleries, PHP libraries, PHP encoders and other. A few of the most popular ones are: GD library, ImageMagick, CURL, Zlib, Zend Optimizer, ionCube, SourceGuardian, Mod_rewrite, .htaccess, Smarty Templates, php.ini.
Our staging feature is available for WordPress websites. It allows you to create a copy of your live site on a separate, staging environment with a single click. You can test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is preinstalled on our GoGeek and Cloud servers and you can use it to create repositories of your website, which you can later access, download and edit on multiple local branches using Git. We have also developed a unique SG-Git interface that allows you to create repos of the most popular applications (WordPress, Joomla, Magento, Drupal, PrestaShop) through a visual interface.
Reseller Features
Web space represents the amount of web storage available on each of our hosting plans. All plans use super fast SSD storage.
You can host unlimited number of websites on the plan you choose, as far as none of the resources limitations is reached.
You can register your clients as users in your Account and give them white-label access to the Site Tools of the sites you build for them. When your client logs in the Site Tools of their website, they won't see SiteGround logo or name anywhere so you can provide white-label hosting service.
On our Cloud plans you can customize the user access to the site’s Site Tools. Depending on the management rights you want to assign to them, you can allow them to see as many of the tools as you wish - FTP, MySQL, SSH, email, etc.
In our Cloud plans you can create custom hosting packages for each site you create, specifying the space, traffic, number of databases, and other resources available.
Other Essential Features
You can create a beautiful and responsive website or online store with no technical skills using our simple yet powerful drag and drop website builder.
Our custom built Setup Wizard can get you started with a new website in minutes. It provides countless options, including popular CMSs like WordPress, Joomla!, Drupal, etc.
We offer complimentary email service for business communication purposes, which allows you to have an unlimited number of email accounts at your domain, e.g. you@yourdomain.com with up to 10GB of the account space. You can also use forwarders and aliases to forward emails received to any of your email accounts to another mailbox. Our hosting plans also include a web-based mail client - RoundCube, so you can easily access your email accounts from any computer with an Internet connection.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
A subdomain allows you to create a separate website under your main domain name. For example, if your domain is siteground.com the sub domain would look like blog.siteground.com. Parked domains, on the other hand, allow you to have multiple domain names pointing to the same website. For example, registering siteground.net and siteground.us and assigning them to point to siteground.com.
All sites you setup come with powerful and intuitive Site Tools, which allows you to manage easily your site files, emails, databases, DNS zones, backups, caching and many more features.
We have 30 day money back guarantee on GrowBig and GoGeek and 15 day money back guarantee on our Cloud plans.
Our main data center partner - Google Cloud - matches 100% the energy consumed by their global operations with renewable energy and maintains a commitment to carbon neutrality.
WordPress Features
We have long-term expertise in providing services for WordPress websites. All our shared hosting plans include a free WordPress installation with a few clicks straight from your SiteGround Customer Area.
You can transfer unlimited WordPress sites to SiteGround with the free SiteGround Migrator WordPress plugin. The plugin can be used on all plans and is completely free.
Our in-house WordPress Auto-update feature automatically backups and upgrades your WordPress application each time there is a new WordPress version alongside all your plugins if you wish. That way you keep up to date with the latest security fixes and avoid old application vulnerabilities with no additional efforts and extra work on your part.
On a server level, we closely monitor the overall security status of the WordPress application and its popular plugins and apply strict security audit procedures. If major vulnerabilities appear we apply server level fixes often before the official development fixes are released.
We provide automated tools for hassle-free installation and migration, and help our customers with basic WordPress configuration and setup to ensure that their installation works correctly in our environment. We troubleshoot plugin issues related to our server environment, analyse errors and other relevant logs that could be helpful in identifying and fixing issues.
All accounts have pre-installed WP-CLI interface which helps you update WordPress, install themes, plugins etc. from the command line.
We have an in-house developed WordPress plugin that provides a maximum benefit from our NGINX-based dynamic cache option plus all other optimization options a WordPress website might need.
Our staging feature allows you to create a copy of your live website on a separate, staging environment with a single click. This allows you to test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is an open source distributed version control system. SG-Git allows you to create a Git repository of your WordPress installation, which you can later access, download and edit on multiple local branches using Git. You will be able to deploy updates with ease, as well as show differences between your local source code and your production or staging site.
Performance boosters
We offer you multiple data center locations for the best website speed for visitors from USA, Europe and the Asia-Pacific region. In each location we use only top-of-the-line hardware with extensively tested configuration.
Files and databases are stored on cutting-edge Solid State Drive technology. SSDs provide for a 1000x increase in input/output operations as compared to regular drives.
We have built a unique platform for our shared hosting plans, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
Our free Cloudflare CDN makes your website load faster in any part of the world by caching its content and distributing it over multiple data centers. When foreign visitors access your website, our CDN delivers the content much faster from the closest data center to them. Thanks to its wide network, Cloudflare also protects your site by identifying and blocking malicious traffic to it.
HTTP/2 is the newest version of the HTTP protocol and it allows browsers to load websites much faster. HTTP/2 is supported on our servers. This means that all people that use a HTTP/2 ready browser to visit your site will enjoy faster loading times.
We have developed our in-house caching service to increase the number of hits a site can handle and drastically boost loading speed. Our SuperCacher offers three levels of caching: Level 1: NGINX Direct Delivery for static content; Level 2: NGINX-powered Dynamic data cache. Both these levels are enabled for all sites out of the box. Level 3: Database queries results cache option based on Memcached technology.
Our unique ultrafast PHP implementation makes your pages load up to 30% faster, cutting the TTFB (time to first byte) and allowing the server to process more of your visits faster.
Security solutions
We have built a unique platform, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
We keep on-site replacement parts for every model of server hardware in operation to facilitate immediate reaction in the event of a hardware problem. In the rare cases requiring the information to be transferred to a new machine, we are among the very few hosting companies that keep whole spare servers at hand, installed, plugged and ready to go in a matter of minutes to dramatically minimize downtime in such cases.
Our talented DevOps team has built our unique hosting platform based on one of the hottest virtualization technologies - Linux Containers (LXC). Many of the Linux Kernel changes we have made while building the platform have been highly acclaimed by the official Linux Kernel developers and are now part of the Linux Kernel source code. The LXC is extremely resource-efficient and also allows us to easily scale up server resources in times of high load. Thus unexpected traffic spikes do not lead to downtime.
Thanks to our custom server setup, the accounts on all SiteGround shared servers are isolated from each other through a unique mechanism. Thus, even if there is one vulnerable hosting account, it will not affect the rest of the accounts on the same machine. This makes our shared hosting environment as secure as much more expensive dedicated solutions.
Our in-house created monitoring system checks the server status every 0.5 sec, which far more often than the usual monitoring systems used in our industry. It not only detects ongoing issues and fixes many of them automatically, but is also able to prevent potential problems. On top of this we also have 24/7 human monitoring.
Each year we add hundreds of new rules to our WAF (Web Application Firewall) to protect WordPress, Joomla, Drupal and other applications from possible attacks. We have a strong record of fixing massive vulnerabilities by providing a protective rule on the same day an issue is announced.
The highest security level of our server software is ensured not only by regular updates but also by multiple custom security patches written by our outstanding DevOps team.
We offer one of the most advanced solutions against SPAM - Spam Protection by SolarWinds Spam Experts on all our servers at no additional cost. Easily scalable and Site Tools integrated, Spam Protection provides filter for both incoming and outgoing email messages and allows easier management of spam filtering, quarantine zones, as well as email traffic stats insight.
We backup account data on our hosting servers on a daily basis for at least 7 days back. In case of emergency, you can easily restore your website, email or files with a few easy clicks. The restores are free and take just a few clicks in our easy restore tool.
Have a peace of mind with any changes you make to your website by creating an instant backup and be able to restore from it if something goes wrong. You can create up to 5 on-demand backups at a time.
Support
Our support department is available 24/7 to resolve your issues instantly and efficiently. Our fast reaction to all critical issues is what our customers love! We are proud that the procedures and the systems we have implemented allow us to address meaningfully the majority of the serious issues in less than 5 minutes!
Our Support team is available over the phone, live chat and tickets to resolve your issues quickly and efficiently.
Issues initiated on chat or ticket by users on GoGeek and Cloud are assigned with priority to our most experienced support agents available. This ensures an exceptional quality and speed of the technical support provided.
E-commerce
Building an online shop at SiteGround couldn't be easier. We offer free and easy installation of a shopping cart of your choice, such as WordPress & WooCommerce, Magento, PrestaShop and more.
We provide free and automated SSL installation of certificates for all domains hosted on our shared plans by the open certificate authority (CA) Let’s Encrypt. No complicated configurations, no validation emails required. They renew automatically and are supported by all major browsers.
Features for Agencies and Designers
You may transfer a website from your Account to a different SiteGround client and make recommendations about the hosting plan and additional services they need to activate. Especially useful for designers, developers, and agencies shipping sites to clients.
You can add collaborators to your site who get their own SiteGround Accounts and individual login to the Site Tools of your site and can build or maintain it for you. They can also contact support for your site from their Account.
Solutions for Developers
We closely monitor each newly released PHP version. When it reaches a stable point and it is both safer and better performing than our currently recommended PHP version, we automatically update your site to use the new one. Since December 2019 all new sites are activated by default to use our managed PHP service. The service can be easily switched on through Site Tools for older websites too.
Apart from our managed default PHP version we allow each customer to choose between multiple versions of PHP for each of their sites.
Our free SSH is developed in-house to allow secure account-restricted access. It gives you an encrypted secure connection to your account to manage easily large files and even databases. It is especially useful to administrators and web developers looking to enable direct secure access to their hosting account on the web server. With SSH enabled, you can also take advantage of SFTP for secure file access, transfer and management.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
With SiteGround you can create Unlimited FTP accounts with specific restrictions on what the different people connected to your website can upload and download. Adding and removing FTP accounts is easy, as well as changing their passwords.
In your account you can also use a variety of image galleries, PHP libraries, PHP encoders and other. A few of the most popular ones are: GD library, ImageMagick, CURL, Zlib, Zend Optimizer, ionCube, SourceGuardian, Mod_rewrite, .htaccess, Smarty Templates, php.ini.
Our staging feature is available for WordPress websites. It allows you to create a copy of your live site on a separate, staging environment with a single click. You can test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is preinstalled on our GoGeek and Cloud servers and you can use it to create repositories of your website, which you can later access, download and edit on multiple local branches using Git. We have also developed a unique SG-Git interface that allows you to create repos of the most popular applications (WordPress, Joomla, Magento, Drupal, PrestaShop) through a visual interface.
Our Reseller Packages
Take a look at the full list of tools and features available to our resellers.
Reseller Features
Web space represents the amount of web storage available on each of our hosting plans. All plans use super fast SSD storage.
You can host unlimited number of websites on the plan you choose, as far as none of the resources limitations is reached.
You can register your clients as users in your Account and give them white-label access to the Site Tools of the sites you build for them. When your client logs in the Site Tools of their website, they won't see SiteGround logo or name anywhere so you can provide white-label hosting service.
On our Cloud plans you can customize the user access to the site’s Site Tools. Depending on the management rights you want to assign to them, you can allow them to see as many of the tools as you wish - FTP, MySQL, SSH, email, etc.
In our Cloud plans you can create custom hosting packages for each site you create, specifying the space, traffic, number of databases, and other resources available.
Other Essential Features
You can create a beautiful and responsive website or online store with no technical skills using our simple yet powerful drag and drop website builder.
Our custom built Setup Wizard can get you started with a new website in minutes. It provides countless options, including popular CMSs like WordPress, Joomla!, Drupal, etc.
We offer complimentary email service for business communication purposes, which allows you to have an unlimited number of email accounts at your domain, e.g. you@yourdomain.com with up to 10GB of the account space. You can also use forwarders and aliases to forward emails received to any of your email accounts to another mailbox. Our hosting plans also include a web-based mail client - RoundCube, so you can easily access your email accounts from any computer with an Internet connection.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
A subdomain allows you to create a separate website under your main domain name. For example, if your domain is siteground.com the sub domain would look like blog.siteground.com. Parked domains, on the other hand, allow you to have multiple domain names pointing to the same website. For example, registering siteground.net and siteground.us and assigning them to point to siteground.com.
All sites you setup come with powerful and intuitive Site Tools, which allows you to manage easily your site files, emails, databases, DNS zones, backups, caching and many more features.
We have 30 day money back guarantee on GrowBig and GoGeek and 15 day money back guarantee on our Cloud plans.
Our main data center partner - Google Cloud - matches 100% the energy consumed by their global operations with renewable energy and maintains a commitment to carbon neutrality.
WordPress Features
We have long-term expertise in providing services for WordPress websites. All our shared hosting plans include a free WordPress installation with a few clicks straight from your SiteGround Customer Area.
You can transfer unlimited WordPress sites to SiteGround with the free SiteGround Migrator WordPress plugin. The plugin can be used on all plans and is completely free.
Our in-house WordPress Auto-update feature automatically backups and upgrades your WordPress application each time there is a new WordPress version alongside all your plugins if you wish. That way you keep up to date with the latest security fixes and avoid old application vulnerabilities with no additional efforts and extra work on your part.
On a server level, we closely monitor the overall security status of the WordPress application and its popular plugins and apply strict security audit procedures. If major vulnerabilities appear we apply server level fixes often before the official development fixes are released.
We provide automated tools for hassle-free installation and migration, and help our customers with basic WordPress configuration and setup to ensure that their installation works correctly in our environment. We troubleshoot plugin issues related to our server environment, analyse errors and other relevant logs that could be helpful in identifying and fixing issues.
All accounts have pre-installed WP-CLI interface which helps you update WordPress, install themes, plugins etc. from the command line.
We have an in-house developed WordPress plugin that provides a maximum benefit from our NGINX-based dynamic cache option plus all other optimization options a WordPress website might need.
Our staging feature allows you to create a copy of your live website on a separate, staging environment with a single click. This allows you to test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is an open source distributed version control system. SG-Git allows you to create a Git repository of your WordPress installation, which you can later access, download and edit on multiple local branches using Git. You will be able to deploy updates with ease, as well as show differences between your local source code and your production or staging site.
Performance boosters
We offer you multiple data center locations for the best website speed for visitors from USA, Europe and the Asia-Pacific region. In each location we use only top-of-the-line hardware with extensively tested configuration.
Files and databases are stored on cutting-edge Solid State Drive technology. SSDs provide for a 1000x increase in input/output operations as compared to regular drives.
We have built a unique platform for our shared hosting plans, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
Our free Cloudflare CDN makes your website load faster in any part of the world by caching its content and distributing it over multiple data centers. When foreign visitors access your website, our CDN delivers the content much faster from the closest data center to them. Thanks to its wide network, Cloudflare also protects your site by identifying and blocking malicious traffic to it.
HTTP/2 is the newest version of the HTTP protocol and it allows browsers to load websites much faster. HTTP/2 is supported on our servers. This means that all people that use a HTTP/2 ready browser to visit your site will enjoy faster loading times.
We have developed our in-house caching service to increase the number of hits a site can handle and drastically boost loading speed. Our SuperCacher offers three levels of caching: Level 1: NGINX Direct Delivery for static content; Level 2: NGINX-powered Dynamic data cache. Both these levels are enabled for all sites out of the box. Level 3: Database queries results cache option based on Memcached technology.
Our unique ultrafast PHP implementation makes your pages load up to 30% faster, cutting the TTFB (time to first byte) and allowing the server to process more of your visits faster.
Security solutions
We have built a unique platform, based on Linux containers. On top of them we use a customized CentOS and a mixture of Apache and NGINX web server technologies to ensure unmatched shared server performance.
We keep on-site replacement parts for every model of server hardware in operation to facilitate immediate reaction in the event of a hardware problem. In the rare cases requiring the information to be transferred to a new machine, we are among the very few hosting companies that keep whole spare servers at hand, installed, plugged and ready to go in a matter of minutes to dramatically minimize downtime in such cases.
Our talented DevOps team has built our unique hosting platform based on one of the hottest virtualization technologies - Linux Containers (LXC). Many of the Linux Kernel changes we have made while building the platform have been highly acclaimed by the official Linux Kernel developers and are now part of the Linux Kernel source code. The LXC is extremely resource-efficient and also allows us to easily scale up server resources in times of high load. Thus unexpected traffic spikes do not lead to downtime.
Thanks to our custom server setup, the accounts on all SiteGround shared servers are isolated from each other through a unique mechanism. Thus, even if there is one vulnerable hosting account, it will not affect the rest of the accounts on the same machine. This makes our shared hosting environment as secure as much more expensive dedicated solutions.
Our in-house created monitoring system checks the server status every 0.5 sec, which far more often than the usual monitoring systems used in our industry. It not only detects ongoing issues and fixes many of them automatically, but is also able to prevent potential problems. On top of this we also have 24/7 human monitoring.
Each year we add hundreds of new rules to our WAF (Web Application Firewall) to protect WordPress, Joomla, Drupal and other applications from possible attacks. We have a strong record of fixing massive vulnerabilities by providing a protective rule on the same day an issue is announced.
The highest security level of our server software is ensured not only by regular updates but also by multiple custom security patches written by our outstanding DevOps team.
We offer one of the most advanced solutions against SPAM - Spam Protection by SolarWinds Spam Experts on all our servers at no additional cost. Easily scalable and Site Tools integrated, Spam Protection provides filter for both incoming and outgoing email messages and allows easier management of spam filtering, quarantine zones, as well as email traffic stats insight.
We backup account data on our hosting servers on a daily basis for at least 7 days back. In case of emergency, you can easily restore your website, email or files with a few easy clicks. The restores are free and take just a few clicks in our easy restore tool.
Have a peace of mind with any changes you make to your website by creating an instant backup and be able to restore from it if something goes wrong. You can create up to 5 on-demand backups at a time.
Support
Our support department is available 24/7 to resolve your issues instantly and efficiently. Our fast reaction to all critical issues is what our customers love! We are proud that the procedures and the systems we have implemented allow us to address meaningfully the majority of the serious issues in less than 5 minutes!
Our Support team is available over the phone, live chat and tickets to resolve your issues quickly and efficiently.
Issues initiated on chat or ticket by users on GoGeek and Cloud are assigned with priority to our most experienced support agents available. This ensures an exceptional quality and speed of the technical support provided.
E-commerce
Building an online shop at SiteGround couldn't be easier. We offer free and easy installation of a shopping cart of your choice, such as WordPress & WooCommerce, Magento, PrestaShop and more.
We provide free and automated SSL installation of certificates for all domains hosted on our shared plans by the open certificate authority (CA) Let’s Encrypt. No complicated configurations, no validation emails required. They renew automatically and are supported by all major browsers.
Features for Agencies and Designers
You may transfer a website from your Account to a different SiteGround client and make recommendations about the hosting plan and additional services they need to activate. Especially useful for designers, developers, and agencies shipping sites to clients.
You can add collaborators to your site who get their own SiteGround Accounts and individual login to the Site Tools of your site and can build or maintain it for you. They can also contact support for your site from their Account.
Solutions for Developers
We closely monitor each newly released PHP version. When it reaches a stable point and it is both safer and better performing than our currently recommended PHP version, we automatically update your site to use the new one. Since December 2019 all new sites are activated by default to use our managed PHP service. The service can be easily switched on through Site Tools for older websites too.
Apart from our managed default PHP version we allow each customer to choose between multiple versions of PHP for each of their sites.
Our free SSH is developed in-house to allow secure account-restricted access. It gives you an encrypted secure connection to your account to manage easily large files and even databases. It is especially useful to administrators and web developers looking to enable direct secure access to their hosting account on the web server. With SSH enabled, you can also take advantage of SFTP for secure file access, transfer and management.
You may create an unlimited number of databases on any of our shared plans. However, a database can not exceed 1000MB in size in order to ensure a smooth and fast query execution.
With SiteGround you can create Unlimited FTP accounts with specific restrictions on what the different people connected to your website can upload and download. Adding and removing FTP accounts is easy, as well as changing their passwords.
In your account you can also use a variety of image galleries, PHP libraries, PHP encoders and other. A few of the most popular ones are: GD library, ImageMagick, CURL, Zlib, Zend Optimizer, ionCube, SourceGuardian, Mod_rewrite, .htaccess, Smarty Templates, php.ini.
Our staging feature is available for WordPress websites. It allows you to create a copy of your live site on a separate, staging environment with a single click. You can test any new code and designs on the staging copy, prior to pushing those changes to the production site. Pushing from staging to live takes only one click and automatically creates a backup of your live site, in case you need to reverse the changes.
Git is preinstalled on our GoGeek and Cloud servers and you can use it to create repositories of your website, which you can later access, download and edit on multiple local branches using Git. We have also developed a unique SG-Git interface that allows you to create repos of the most popular applications (WordPress, Joomla, Magento, Drupal, PrestaShop) through a visual interface.