Troubleshoot problems with the two-factor login
If you don’t have access to your authenticator app/phone and cannot log in, press the Can’t get your code? button. If you have added a phone number as a backup option you will be asked to send a text message with a verification code to proceed.
If you select the Send code to ****** option you will receive a message (please wait for a few minutes, some carriers take a while) on your mobile phone with a code. Enter this code and press Submit to disable two-step verification. If you don’t receive the message, click on the link below the form field to re-send the text message.
Two-factor authentication is now disabled and you can log into your account only with your username and password.